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We use the Royal Mail delivery service.We post all orders as per the PayPal address provided.
All of the products from TTW are shipped as 'UK and International signed for'.
Please read our terms for countries with TTW current restrictions and rules.
UK 1-2 days
EU 4-7 days
US/CAN 7-10 days
ROW 10-14 days
The tracked and 'signed for' insured delivery option by TTW will expire after three months from the date of purchase - the length of time we hold the postage receipt for. TTW hold no liability for any consignment thereafter.
Delivery times for distribution
orders are 1-2 days for UK, EU, US and CAN. For Asia, AUS and NZ the
times vary between 4-6 days.
If we have provided a tracking reference for a consignment to be delivered overseas, please go to the the Royal Mail Track and Trace page and enter your reference number. Click on the delivery partners website link - this will take you to your countries postal service.
Royal Mail only tracks the package until it is passed onto the international delivery partner.
Claims can not be made for International missing or lost packages until 20 working days after the date of dispatch. This is an international policy agreement between all Postal Services.
Claims can be made for UK missing or lost packages 10 working days after the date of dispatch. This is the Royal Mail UK policy.
Returns can be sent to our depot address.
TTW, PO Box 72045, London, NW6 9TU