Turntable Training Wax (TTW) offer the following terms and conditions.
TTW are not liable for shipping delivery, additional charges/returns from customs and/or refunds, when shipping to the following countries: Brazil, China
TTW require the following 'additional information' added on checkout when shipping to the following countries: Brazil, China, Russia, South Africa, India, Middle East
- Contact phone number
- National ID number
- Unless otherwise requested and you receive a confirmation acknowledgement from TTW - all items will be sent to the displayed PayPal address on your order
- For faulty or damaged vinyl, a refund or replacement will be provided once TTW receive the returned item. TTW will cover the cost of the return shipment when a new/replacement product is to be sent.
- For 'warped' vinyl. TTW are aware that plastic can morph shape in transit - that is a known risk. However, TTW are also aware this can be corrected at the customers end every easily. Therefore, TTW will not provide a replacement product.
- On clothing sales, TTW do not accept returns if the sizing is not right.
- On clothing sales, refunds or replacements are available on request. For
faulty or damaged clothing, a refund or replacement will be provided once TTW receive the returned item. Please note, the item can not be previously worn.
- On pre-sales, TTW will announce the date of shipment during the sale. However, unforeseen circumstances could delay this. We promise to communicate any issues that may arise and will inform all customers of the new delivery date.
- For all accessories, TTW do not provide technical support. These items come from 3rd Party Suppliers, therefore, we hold no responsibility on the mechanics nor functionality of said products. TTW follow the guidelines set by each 3rd Party Supplier(s) warranty.
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registered in england & wales reg no 6190787 :: vat no 923960413TTW
PO Box 72045