Delivery Information

OVERVIEW

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Shipping costs are calculated by weight.

We use the Royal Mail delivery service. For any purchase that weighs more than 2kgs, we will use an alternative secure courier.

We post all orders as per the 'delivery' address provided.

All of the products from TTW are shipped as 'UK and International signed for'. We do not offer standard non-insured postage.

Please read our terms for countries with TTW current restrictions and rules.

We can track and insure delivery of the consignment. We provide the tracking reference when dispatched to the email address provided on purchase.

Typically, the following amount of working days for delivery are as follows:

UK 1-2 days

EU 4-7 days

US/CAN 7-10 days

ROW 10-14 days

For distribution delivery of products, we use UPS or FedEX.

Delivery times for distribution orders are 1-2 days for UK, EU, US and CAN. For Asia, AUS and NZ the times vary between 4-6 days.

TRACKING

For distribution orders the UPS or FedEX tracking references will be provided at time of dispatch.

With the tracking reference provided, please follow the instructions provided on the email notification.